WO 2104729106 – Vista OS System Restore
Customer had a virus that blocked all executable files. Besides changing all file names to explorer.exe, which is the only executable allowed to run, the only other ways to solve this problem would be by pulling the hard drive and scanning remotely or booting to a live OS and running a scan. Since the customer had no data they were concerned about, we will be performing a complete factory restore.
-Written from my G1 phone
-Kyle Moore
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