Archive for the ‘Work Orders’ Category
WO 14474562 – Windows XP Recycles Itself, Restarts Automatically
An on-site diagnosis revealed that the customers machine would attempt to boot but then when it got to the Windows XP splash screen with scrolling status bar it would pause and then recycle. We attempted to repair this issue by recovering orphaned operating system files. In this particular instance the solutuion did not work, therefore, [...]
WO 2018544818 – No Wireless Internet Connection
Traveled on-site. Discovered the customers laptop was picking up a wireless signal but not connecting to the access point. After further diagnosis, we discovered that the wireless settings had been tampered with. A quick re-setup of the wireless access point and security settings resolved the problem. The customer was very happy with the quick and [...]
WO 2104729106 – Vista OS System Restore
Customer had a virus that blocked all executable files. Besides changing all file names to explorer.exe, which is the only executable allowed to run, the only other ways to solve this problem would be by pulling the hard drive and scanning remotely or booting to a live OS and running a scan. Since the customer [...]
