Archive for the ‘Work Orders’ Category
Personal Protector Pro 2009 – WO 2127914857
This customer had a peice known as Personal Protector Pro 2009 along with many other infections existing on his PC. The computer would run so slow in normal mode, it was virtually impossible to repair this way. On top of this lsass.exe would kick in and shut down the computer in 59 seconds. Yet, booting [...]
System Antivirus Pro Removal – WO 2122493490
Been running into a new piece of malware lately. System Antivirus Pro trojan type of spyware/virus that acts like a legitimate piece of software but isn’t. The software will start running fake scans and try to scare the victims into buying the product by showing all sorts of fake infection results. The only way the [...]
WO 2109984563 – AntiVirusPro 2010 & Windows Police Pro Removal
Traveled on-site and discovered that our client’s PC had become infected with AntiVirusPro 2010 and the latest Windows Police Pro which seems to be infecting a lot of XP operating systems. We ran one of our proprietatry tools to kill all processes. This gave us just enough time to install another one of our tools [...]
WO 2109303505 – Windows Vista boots to error
Customer stated that she dropped her laptop. It then only booted to black screen with error message. After doing a diagnosis, it was determined that the hard drive was bad. The hard drive was replaced and the OS restored.
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WO 2109294776 – Win Police Pro Spyware / Virus Removal
Laptop pickup. On-site diagnosis revealed that the customer had inherited the Win Police Pro virus. We pulled the laptop and repaired in the shop. The fix was relatively simple. The work order notes have more details on how this was repaired.
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